Knowledge manangement and erp1

Knowledge Management and ERP

Individuals who are knowledge workers in a knowledge economy may find themselves, at different times and sometimes simultaneously, self-employed, working in an ad hoc network, or earning a salary with an organization. To be successful, they need to have a sense of how different aspects of knowledge management fit together as they guide their own career paths and find ways to add value to ad hoc and formal organizations. In Western countries, an increasing proportion of the workforce is employed for their knowledge. That knowledge is for the most part up to individuals to acquire and maintain, and it is largely portable. It may be of content or process, tacit or explicit, general or particular, linear or relational, timeless or up to the minute. It is utilized by individuals working alone and in small groups or large organizations. Especially in the private sector, many knowledge workers are self-employed or members of ad hoc virtual or network organizations rather than permanent salaried employees. The value of an individual's knowledge and intellectual capital is difficult to measure because it is usually time and context specific. Individuals can and often do take a long term view. Some choices, like taking a liberal arts degree, may depress short term earnings but be beneficial in the long run. Others, like pursuing knowledge out of curiosity or for pleasure are their own reward although sometimes they also result in monetary gain. In addition, some knowledge isn't of measurable external value, like knowing how to keep emotionally and physically fit, but it makes whatever a person does more effective. It bears consideration in these days of short term work and talent banks for individuals to assume conscious management of their personal intellectual assets. At the very least, individuals marketing themselves must know what they are selling to get a fair price and be able to assess the strengths they bring to a networked group. Networks create value from a combination of content and people knowledge. They vary widely in the strength and permanence of their connections and the resources necessary to maintain them. Some have very informal structures and almost no independent assets. Others do nearly the same work as formal organizations but operate without more than one or two full time employees or big offices. Most are characterized by heavy reliance on electronic communication.
The Duck worth group has to create the knowledge base for the organization, which will enable the company to create the culture of the knowledge generation and its transfer to the employees of the group. The Duck worth group (herein after called as Group), has to adopt the following procedure for the implementation of the knowledge management:
information regarding the group and its strategy
adoptability of the knowledge management in the group
the availability of the data to the management



Knowledge Base: The knowledgement base means the availability of the information regarding the group and its strategies to the concerned person and evaluation on the basis previous experiences of the group in turn to frame the current knowledge system, which should help to search the capabilities for future of the companies. This can be under stood from the following:

Knowledge Base= Information + Past experience of the Company + Current Knowledge System + Search the capabilities of the companies.

Once the group has crated the knowledge base then it has to take the steps to transfer it to the concern persons. The process of transferring the knowledge is known as knowledge transfer which can be under stood from the following process:

What Duck worth must know----- Strategy Gap--------What Duck worth must Do
Knowledge Gap Strategic Gap







What Duck worth Knows------Knowledge strategy link---What Duck worth can do


However while implementing the knowledge management in the group the management will have to face following barriers:
Cultural resistance of different groups of different nations
Some times it may have to face the immature technology between the processes of globalization.
The new technology which may require fulfilling the needs of the organization. The cost of technology maybe very high and the process of its implementation may be very costly. Which may incur huge costs for the group?
The last but not the least it may face the social barriers of different social group who may come in the way during its process of expension.

The Group has to adopt the following roadmap for the implementation of Knowledge management in the organization:

A: First Phase: Infrastructural evaluation:
To analysis the existing infrastructure in the group i.e. Asset management , extranets, Distance learning, intranet, Knowledge Map, Learnig Histories, online services, Search engines, Taxonomy, and visualization.
Alignment of knowledge management and business Stategy


B: Second Phase: KM System analysis, design and development:

The group has to design the knowledge management infrastructure to implement ERP and SAP.
It has to conduct the audit of existing knowledge assets and systems in the group.
It has to appoint the knowledge management team and chief knowledge officer.
The group has to create the knowledge management blue print for its further expansion.
It has to develop the knowledge management system

C: Third Phase: Deployment of KM

The group has to deploy using the result driven incremental methodology
The group has to manage the change, culture and reward structures

D: Fourth Phase: Evaluation

The group has to evaluate the the performance of the group by measuring the ROI and incrementally refine the knowledge management

The group has to follow the above explained road map for the implementation KM in the organization. However it has to keep in mind that the balance between the different key factors of the knowledge management team must be maintained. The different factors of the team are: Risk and pay off, Short term and long term impact, Bottom line effects and strategic impact, Scope and function.

Thus Duck worth group is advised to establish and implement the knowledge management system in the Company.